Privacy Policy

Introduction

This Privacy Policy describes how Clouddora collects, uses, processes, and safeguards your personal data, as well as the rights you have in relation to such data. In this Policy, references to “Clouddora,” “we,” “our,” or “us” mean Clouddora, acting as a data controller or processor where applicable.

Personal Information We Collect and Use

Depending on how you interact with us, we may collect and process the following categories of personal information:

Website communications
Information you voluntarily provide through our contact forms, live chat, or other communication channels, such as your first and last name, email address, phone number, company name, and country of residence or work.

Service-related communications
Details shared when you contact us regarding our services or engage with us in a business context, including your name, email address, phone number, and postal address.

Job applications
Information submitted when applying for a position or sending us your CV, including contact details, date of birth, education, training, and professional experience.

Social media interactions
Information from your public profile or content you share with us when engaging on our social media platforms, subject to your privacy settings.

Surveys and feedback
Responses to surveys, questionnaires, marketing preferences, or participation in promotional or research activities.

Website usage data
Technical and analytical data such as visited pages, dates and times of visits, session duration, IP address, browser type and version, operating system, and approximate location (city and region). This data may be collected through cookies, as described below.

Other voluntarily provided information
For example, contact details shared to participate in events or similar initiatives.

Data received from third parties
Where necessary, we may receive personal data from clients, prospective clients, suppliers, or business partners in order to provide services or fulfill related obligations, such as preparing contracts with the legal entity you represent.

These data categories may include:

• First name
• Last name
• Email address
• Phone number
• Job title or position

Data Minimization
Clouddora follows the principle of data minimization and collects only the information necessary to respond to your requests or fulfill legitimate business purposes. If you believe that we have collected excessive or unnecessary data, please contact us via the website contact form.

Sensitive Personal Data
Clouddora does not intentionally collect sensitive personal data through its website unless required by law. Sensitive data includes, but is not limited to:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Health-related information
• Genetic or biometric data
• Sexual orientation or sexual life
• Criminal records

Please refrain from submitting such information when using our website.

We process personal data in accordance with applicable data protection laws and based on the nature of our relationship with you. The main purposes and legal grounds include:

1. Legitimate Interests
Responding to inquiries
When you contact us, we use the information you provide to respond to your request, arrange meetings or calls, or otherwise follow up on your inquiry.
Legitimate interest: providing accurate, timely, and relevant information efficiently.

Business relationships
If you represent or work for a current or potential client, supplier, or partner, we may process your data to establish or maintain business relationships.
Legitimate interest: developing partnerships, maintaining communication, delivering services, and sharing information about our offerings.

Compliance and due diligence
Processing may be necessary for contract preparation, due diligence, and compliance with legal and regulatory obligations, including anti-corruption, anti–money laundering, and sanctions requirements.

2. Your Consent
We may process your personal data based on your consent when you:

• Visit our website and agree to the use of cookies
• Participate in marketing activities, events, or promotions
• Apply for a job or internship through our website

You may withdraw your consent at any time by contacting us.

3. Other Legal Obligations
Where required by law, we may process personal data based on additional legal grounds.

4. Restrictions on Use
Clouddora does not sell personal data to third parties, nor does it use personal information for consumer profiling or unrelated commercial purposes.

Cookies

Cookies are small text files stored on your device. They are commonly used to enhance website functionality and user experience.

Use of cookies
On your first visit, you will see a cookie consent banner. Cookies are only set after you provide consent, which can be withdrawn at any time.
We use analytics and tracking tools such as Google Analytics, Microsoft Clarity, and similar services to:

• Understand how users interact with our website
• Improve usability and performance
• Analyze traffic data such as pages visited, browser type, operating system, IP address, and general location

Cookies are also used to support live chat functionality and to store your consent preferences. You can find more information about cookies at allaboutcookies.org. Please note that disabling cookies may affect website functionality.

We may share your personal data with:

• Auditors, regulators, courts, or public authorities where required by law
• Trusted third-party service providers that support website operations, analytics, or advertising activities

Google, Inc.
Address: Google Data Protection Office, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We may use Google Analytics, Google Ads and Google Tag Manager to analyze website traffic and run personalized advertising campaigns.

Microsoft Corporation
Address: One Microsoft Way, Redmond, WA 98052-6399, USA.
We may use Microsoft Clarity for analyzing user behavior on our website.

X Corp. (Twitter)
Address: One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
We may use Twitter Pixel to measure ad performance and optimize user engagement.

LinkedIn
Address: 1000 W Maude Ave, Sunnyvale, CA 94085, USA.
We may use LinkedIn Tag to measure ad performance and improve engagement.

All third-party processors are contractually required to ensure appropriate security, confidentiality, and compliance with data protection laws.

As Clouddora operates internationally, your personal data may be transferred to and processed in countries outside your country of residence, subject to appropriate safeguards.

Under the GDPR, the UK Data Protection Act 2018, and related laws, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Restrict processing in specific situations
• Object to processing based on legitimate interests
• Withdraw consent at any time

Complaints

If you believe your personal data has been processed unlawfully, you may lodge a complaint with:

• The relevant supervisory authority in the United Kingdom, or
• The supervisory authority in your country of residence, workplace, or where the alleged violation occurred

This section applies to California residents in accordance with the CCPA and CPRA. Clouddora does not sell or share personal information as defined under California law.

California residents may request:

• Information about categories of personal data collected
• Deletion of personal data, subject to legal exceptions

Requests can be submitted by contacting us at contact@clouddora.com.

We may update this Privacy Policy periodically. The most recent version will always be published on our website.